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Accessibility Statement

This statement was last updated on July 18, 2024.


We at The Heel Sling are working to make our site is accessible to people with disabilities.

Accessibility adjustments on this site

Commitment to Accessibility

 

At The Heel Sling, we are committed to ensuring that our products are accessible to everyone, including individuals with disabilities. We believe in creating an inclusive environment where all customers can enjoy the benefits of our products without barriers.

 

Product Accessibility

 

1. Design and Development

 

                •             Our products are designed with accessibility in mind, ensuring they cater to a wide range of foot types. 

                •             We use high-quality  materials that are safe for all users.

 

2. User-Friendly Instructions

 

                •             Clear, easy-to-follow instructions are provided with every product to ensure proper use and maximize benefits.

                •             Instructional videos and detailed guides are available on our website, making it easier for all customers to understand and use our products.

 

Website Accessibility

 

1. Compliance with Standards

 

                •             Our website is designed to  ensure that our digital content is easily accessible to users,

 

2. Features for Improved Accessibility

 

                •             Keyboard navigable interface for those who cannot use a mouse.

                •             Adjustable text size and contrast settings for better readability.

                •             Descriptive links and headings to aid navigation.

 

Customer Support

 

1. Accessible Communication

 

                •             We offer prompt email communication to ensure that all customers can reach us easily.

                •             Our customer support team is trained and is knowledgeable about your customer service needs.

 

2. Feedback Mechanism

 

                •             We welcome and encourage feedback from our customers on how we can improve accessibility. Feedback can be submitted via our website or email.

 

Ongoing Commitment

 

1. Continuous Improvement

 

                •             We are dedicated to continually improving the accessibility of our products and services. We regularly review and update our practices to ensure compliance with accessibility standards and to incorporate customer feedback.

 

2. Training and Awareness

 

                •             Our team members receive ongoing training on accessibility best practices to ensure that our products and services meet the highest standards of inclusivity.

 

Contact Us

 

If you have any questions or suggestions regarding the accessibility of our products or website, or if you need assistance, please contact us:

 

The Heel Sling

Email: info@theheelsling.com

 

We are committed to making our products and services accessible to everyone and appreciate your feedback in helping us achieve this goal.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

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